Putting customers first – would you do the same?

Companies that are truly customer focused, think of their customers first, even when it’s not in their own best interests. I know of one CEO of […]

The ultimate business KPIs

All business leaders want to see their business grow and succeed.  They build and deliver high quality products and services.  They recruit high-performing, experienced people. They […]

3 things customer focused companies do to drive growth

1. They put their customers first Companies that are truly customer focused think firstly of their customers.  Their intent is always to focus on what’s best […]

Top 10 tips to win your next sales pitch

Competitive proposals are often won and lost at pitch/ presentation stage.  We’ve seen lots of situations where teams in winning positions ahead of the pitch have […]

8 ways to dramatically increase employee engagement

Many organisations run an annual employee engagement survey to determine how happy and involved their people are in their roles and with the company.  Leaders then […]